Shipping charges

Shipping charges will be added to your order.

Europe  16,00€ (UK, France, The Netherlands, Belgium, Luxembourg, Monaco. Germany, Denmark, Finland, Sweden, Austria, Italy, Ireland, Greece, Poland, Bulgaria, Czech Republic, Slovak Republic, Hungary, Romania, Slovenia, Estonia, Latvia, & Lithuania.)
USA  & Canada 29,00€
The shipping cost of the order will be automatically calculated according to the country of delivery. The shipping fees will be added to your order once your order is confirmed.

Delivery fees

International shipments outside the European Economic Community might incur additional taxes, duties or customs fees. Belle Chiara cannot control or predict these additional costs that the customer may have to assume.

Please note that, you, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. BELLE CHIARA cannot give you an estimate of the cost - charges vary around the world.

As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order.

If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.

Delivery times

The delivery periods are calculated from payment confirmation. Orders are prepared and dispatched on working days from Monday to Friday.

Delivery periods from the warehouse to final destination:
Europe, 3 - 8 working days
USA, 2 – 5 working days

Delivery status

All orders are shipped from our warehouse within 2 workings days. Once your package is shipped you will receive a confirmation e-mail.

Shipping and collection

During the registration process at www.bellechiara.com you will be required to register or provide your personal address information. The package will be delivered to the address you have stated as your delivery address. If you wish us to ship your package to an alternative address please state that address in the checkout process. Due to courier restrictions and the risk of credit card fraud we cannot deliver to PO Boxes.

We are unable to redirect orders once items have been dispatched. Delivery times are provided as guidelines only, and do not take into account possible delays due to destination customs clearance.

Returns

Returns should be requested no more than 2 days after delivery date. Contact us as soon as possible to pedidos@bellechiara.com  to request the return address. Return costs are on customers charge. Customers are responsible for the returned product(s) until receipt by Belle Chiara. Any return should be returned no later than 14 days after Belle Chiara validation date.

All exchanges are subject to availability from our stock, so please place a new order as soon as possible.

Returns will only be accepted if items are in perfect condition, with original labels and fully intact original packaging.

Belle Chiara will not compensate for lost parcels during the return process. Upon reception and validation of returned items in perfect condition, Belle Chiara will go ahead with the new shipment and process the agreed refund within 30 days.

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